Bluetooth is a neat technology that I find I am using more and more. Yet, at the same time it is somewhat frustrating. The problem is in the profiles and finding out what profiles are supported by a particular device. There is nothing more frustrating than buying a new Bluetooth headset only to find it doesn’t work with your device. It really puts a damper on impulse buys, lol.

Most people could not tell you what Bluetooth profiles are supported by their phone – and sometimes it’s near impossible to look that information up on the internet (vast as it is). Yesterday, I had to email Samsung to find out what profiles are supported by the Sprint / Samsung Epic Galaxy S class phone.

Side note: for the record, the Epic supports A2DP (Advanced Audio Distribution Profile), AVRCP (Audio/Video Remote Control Profile), HFP (Hands-Free Profile), HSP (Headset Profile), and OPP (Object Push Profile).

Even if you knew what profiles your phone supported, the retail packaging for most headsets is lacking the supported profile information, so you are still in a crapshoot situation. I’m looking at the retail packaging for the Motorola H17txt – no where on the retail packaging is there mention of what profiles are supported.

When I purchased a Bluetooth headset for my Galaxy Tab, it took 3 purchases to find one that worked with that device – mainly because the information needed to make a proper buying decision is not readily available. There are many forum posts on the internet describing similar frustrations.

I implore all manufacturers of anything Bluetooth, to bring the information about supported profiles to the front and center. Having that information readily available would make it easier to choose the correct headset and therefore happier customers.

The amount of mis-information is just as bad – there are several retail sites that claim the Motorola H720 works with the Galaxy Tab – not true. The H720 only supports HSP which is not supported by the Galaxy Tab (it requires A2DP).

And the super retailers like Amazon.com for example are not much better. Most Bluetooth headset listings on Amazon.com make no mention of what profiles are supported – even in the “Technical Details” section.

Bluetooth is controlled by the Bluetooth SIG – a group of very large, powerful corporations. I recommend they add a requirement to the specifications to require any device touting the Bluetooth insignia must also show what profiles are supported by that device directly on the retail packaging.

Share and Enjoy:
  • Digg
  • del.icio.us
  • Facebook
  • Google Bookmarks
  • Twitter